We've made improvements to our Broker Online platform
Over the past 12 months we've spoken to Brokers asking for feedback on not only our mortgage offering but our Broker Online Platform. The feedback we have received has been extremely valuable, and as a result we've invested in Broker Online to make it as easy as possible to use when submitting applications to us.
Outlined below are a few of the improvements we've made:
We've created a DIP process for our Buy-to-Let and Holiday Let mortgage applications, allowing you to obtain a decision easier and faster.
You can now submit Buy-to-Let and Holiday Let mortgage applications on our Broker online platform.
We've incorporated a case tracking functionality which provides you an update when the valuer has been instructed, the mortgage offer is issued and the case is completed. Simply login to our Broker Online platform and view your mortgage case to receive an update.